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Terms & Conditions

Sandwell Children's Safeguarding Partnership

PLEASE BE AWARE THAT IF YOU WORK OUTSIDE OF SANDWELL AND ARE ATTENDING THIS COURSE THERE WILL BE A £75 CHARGE FOR FULL DAY TRAINING, A £25 CHARGE FOR HALF DAY TRAINING AND A £25 CHARGE FOR ELEARNING MODULES. THIS CHARGE WILL NOT APPLY IF YOU CAN DEMONSTRATE REGULAR CONTACT WITH CHILDREN AND YOUNG PEOPLE THAT RESIDE IN SANDWELL.

Terms & Conditions: Late Cancellation and Non-Attendance

  • The charge for non-attendance and late cancellation will be £25 per delegate per half day and £50 per delegate per full day.
  • Cancellations are to be made via your online account or my emailing scsp_training@sandwell.gov.uk at least five working days in advance of a course taking place. This will ensure you are not charged a non-attendance/late cancellation fee. If you can arrange for another representative from your service area to attend in your place, please feel free to do so.
  • If for any reasons you cannot access the system, please email SCSP_training@sandwell.gov.uk or for Domestic Abuse courses domesticabuse_admin@sandwell.gov.uk
  • An automated email will be sent to your line manager upon booking, as long as you have provided this information. If you have chosen not to provide this information it is assumed that you will notify your line manager when you book learning events.
  • Please ensure that you add the learning event to your own calendar when booking as the Teams link for virtual courses, or a reminder for face to face sessions, and any other relevant information, is not sent out until a week prior to the learning event taking place.  
  • If a delegate arrives more than 20 minutes after the start of the training they may be turned away and will be charged for non-attendance
  • If a delegate attends training but fails to engage fully, or leaves more than 20 minutes early they may be charged for non-attendance

Refreshments and Car Parking

Refreshments are not always provided on training courses.

It is not guaranteed that there will be somewhere on site that you can purchase food, although most of the venues we use have hot drinks machines, water machines, and limited vending machines for snacks.

Most of the training venues we use have car parking facilities nearby, however please be mindful that some of these are pay and display. 

Evaluations

You will be asked to partake in a short on the day evaluation at the end of the learning event.

Following on from this, you will need to complete an online evaluation form in order to release your certificate. This can be found in your booking history on the training booking system. This will provide an indication of how well the learning event met its intended outcomes, demonstrate how useful this learning event has been to your job role and how your practice may be impacted.

You may also be contacted via the training booking system approximately 30 days after the learning event to give feedback on how you have implemented the learning and the impact that has had on the children and young people you work with.

Further contact may be made another 30 days later to comlpete action plans and fully understand the impact on children and families.